Terms & Conditions

This booking only permits 1 dog per session. After all, you must give your four-legged friend your undivided attention. It's a bath, not a pool pawty!

All confirmations will be made via call or WhatsApp. Bookings will be forfeited if a response is not received after our confirmation. We welcome dogs of all sizes regardless of age, however, no aggressive dogs or dogs in-season will be permitted. Dogs with flea/tick infestations must also be treated before entering the facility.

Late arrivals for more than 15 minutes late, your session will be cancelled.

Shampoo and conditioner are not provided. Towels are available for purchase. Have fun!

Frequently Asked Question - Self-Dog Wash


Self-dog wash is a dedicated area in-store created for pet parents to be able to clean their dogs in a comfortable space with plenty of wiggle room. A professional hair dryer is provided to dry-off your furry friend. You will find a comfortably sized bathtub to fit dogs of all sizes into and a railing to attach a leash to for extra safety.


Because our self-dog wash station is a community space for animal lovers to share and use, we ask for a $100 donation for each use. Donations are contributed back to the Whiskers N Paws community to continue supporting you.


Walk-ins are accepted subject to availability at the time. We recommend advance booking through our website or contact with our customer care team :customercare@wnp.com.hk / 2552 6200 to secure your spot.


Self-dog wash is a specialised area for pet parents to be able to clean their dogs. A spacious tub is provided to allow for plenty of wiggle room for your furry friend while you lather then down. Professional salon-grade hairdryer is provided.


We have 1 self-dog wash station fitted with 2 bath tubs. Only 1 dog can be washed per bath tub at a time.


Feel free to bring your own towel. Alternatively, Whiskers N Paws towels are available for purchase behind the cashier & online store.