Customer Care

Delivery

 

COVID-19 Temporary Delivery Arrangement:

Due to the current COVID-19 epidemic situation, our delivery service is suspended to the buildings/premises listed on the compulsory testing notice. Our courier will contact you for delivery arrangements. Customers may need to collect the delivery in the lobby. Sorry for the inconvenience caused.

For contactless delivery, please contact our customer care advisors at customercare@wnp.com.hk , text us on WhatsApp at 9696-6200 or give us a call at 2552-6200 and we will arrange contactless delivery for you. You will be contacted when your order has been dropped outside the door for your collection.

Fast Delivery

We use a combination of our own delivery trucks and partner couriers to deliver pet products in the fastest possible manner.





  • Hong Kong Island
    1-2 business days
  • Kowloon
    2-3 business days
  • New Territories
    2-3 business days
  • Discovery Bay, Tung Chung & Ma Wan
    2-3 business days




Sorry we are not delivering to outlying islands or internationally at the moment.